I have a Magento Version 2.1.1 website but when customer buy some things I can receive email for the order but customer are receiving order purchase email admin is not receiving customer order email

kindly help me to solve my issue?

  • Are you working in localhost, or check if mail server is installed in the system Feb 7, 2017 at 10:19

1 Answer 1


By default, Magento doesn't send an email to Admin, it only sends to Customer.

To achieve Go to Admin -> Stores -> Configuration -> Sales -> Sales Emails

In "Order" Tab, put Admin Email Id here

enter image description here

  • yes dear i did this still not receiving Feb 7, 2017 at 7:35
  • Are you using Cron scheduler or not? make sure cron is working correctly, you can contact your hosting provider to verify and if does not exist ask them to create normally they help you with this !
    – Zuby
    Jan 23, 2020 at 1:04

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.