I am using magento1.7.0.2 , want to perform some operation while user submit request for forgot password from frontend using event observer.

i tried customer_save_after is a event for adminhtml not for frontend.

any help would be appreciate!

2 Answers 2


Try to play around with events:

To run your observer after reset password action


and in your observer add checking if email is sent

$email = (string) $this->getRequest()->getPost('email');
if ($email) {
    //here place your code to notify customer
  • I have tried using above events. my code is here..its not calling the observer method.<controller_action_postdispatch_customer_account_resetpassword> <observers> <send_forgetpassword_sms> <class>Test_Tested_Model_Observer</class> <method>ForgetPasswordAlerts</method> </send_forgetpassword_sms> </observers> </controller_action_postdispatch_customer_account_resetpassword>
    – user5438
    Commented Feb 26, 2014 at 11:17
  • Instead of resetpassword try to use forgotpassword. See answer I updated it. Commented Feb 26, 2014 at 11:55
  • Thanks.i tried but it is calling method when i click on forgot password link. i want after entering email id need customer data to alert them with new password. I have placed in frontend area.
    – user5438
    Commented Feb 26, 2014 at 12:27
  • Answer updated. Commented Feb 27, 2014 at 17:15

Use eventcontroller_action_postdispatch_customer_account_forgotpasswordpost instead of controller_action_postdispatch_customer_account_forgotpassword

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