In my store New order mail notification successfully sending to customers but not sending to admin.

I know this method can help to send a BCC to entered emails

Store->Configuration->Sales->Sales Emails->Send Order Email Copy To

But in this case, email contents only matches to customers not for admins.


Magento 2 allows sending a copy of orders to an email besides the customer's email. It can be done thru Stores -> Settings -> Configuration -> Send Order Email Copy To

In the latest version of Magento, this setting is here

Store >> Settings >> Configuration >> Sales >> Sales Email >> Send Order Email Copy To


There is no build-in function in Magento, you may need to find some extension or code it yourself.

  • Then why is there this configuration in the Admin? Stores -> Settings -> Configuration -> Send Order Email Copy To – Bunyamin Inan Jun 17 '18 at 17:55
  • 4
    @BunyaminInan : As I understand the question, he want to send a different email with content dedicated for admin, not just a copy of the customer email. – imrhung Aug 22 '18 at 9:30

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