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Actually, I can login with social logins like Gmail, Facebook. Login working successfully.

But, when i entered the correct details of my login email , password it will be show invalid details.

please find the below figure to understand easily.

enter image description here

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  • which version you used in magento?
    – SNS
    Jan 21, 2017 at 6:03
  • magento 1.9.1.1
    – user48364
    Jan 21, 2017 at 6:13
  • @Teja bhagavan Kollepara, can you help me on this?
    – user48364
    Mar 9, 2017 at 10:59

1 Answer 1

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  1. check whether you have installed any login related extension in your store.

if yes, disable that by going

app->etc->modules -> your extension -> local.xml  set true to false.

if not,

  1. In root of magento, you can see index.php file, you can un comment these lines in that file : #ini_set(‘display_errors’, 1); ,

Then you can see the real errors that causing the problem

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  • thanks for reply. yes, i installed login with phone extension. i downloaded from magento connect manager. magentocommerce.com/magento-connect/customer-mobile-login.html
    – user48364
    Mar 9, 2017 at 11:06
  • ok disable that through root folder or through admin panel. then check once whether you can login with user details or not. let me know Mar 9, 2017 at 11:08
  • yes. working with details thanks. i am login now with email id. but i want to login with phone. thats why i installed this plugin. tell me how? thanks for responce.
    – user48364
    Mar 9, 2017 at 11:14
  • ok. if you want to login with mobile or any other user name you can use this github.com/diglin/Diglin_Username extension. but becareful with extensions. please accept answer if it helpful Mar 9, 2017 at 11:16

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