I am having an issue while try to add an image using the Wysiwyg editor in Magento. The error I get is that the image upload tool displays with code (tags) on it and the upload or browse icon do not appears at all.

Magento image upload tool

I am thinking it could be caused by a js compatibility issue. As I'm not a js developer, how could I check the issue this tool is showing up?

I am also thinking in replacing my wysiwyg js files with the original ones, but when I download the original magento installation files I don't see any js folder at all.

I need to solve this issue. Help much appreciated. Thank you in advance. Regards - Yolanda

1 Answer 1


I would try to re-upload the magento core files, incase anything has become corrupted, i've had this a couple of times when transferring files.

I believe the files associated with the uploader & media parts of magento would be:


Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.