1

Is there a way, to have a comment box (for customers), always available, where they can add comments for their order, instead of having a static comment box at the checkout, product or cart page?

I prefer to have a little 'chat' a-like pop-up, available after clicking the 'comment' link, floating right at the screen. Here the customer can fill in their comments any time, and will be saved automatic to the order they will place.

Hope you can help?

  • Is it not more related to general comments and suggestions about your website rather than comments regarding the order? – Julien Lachal Jan 18 '17 at 15:05
  • No it has to be send with the order. Customers want to enter some missing products, or special remarks. – karstenm Jan 18 '17 at 16:34
  • I understand, but why would they do that everywhere on the site and not at the end of the order? – Julien Lachal Jan 19 '17 at 8:48
  • I don't think why is relevant to my question if this is possible and how it can be managed. – karstenm Jan 19 '17 at 14:45

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.