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When I place an order, Mangento2 sets it into STATE = 'complete' and STATUS = 'complete'. However I still need to process the order in some way. I want it to be set to STATE_NEW or in some way pending. Also, the order is charged online using the payment method.

I have made more research. My product type is virtual so Magento2 recognizes that all paid virtual products should be complete. I chose virtual product as I am selling services. So no shipping information is needed.

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  • What Payment Method are you using?
    – Loxzibit
    Jan 5, 2017 at 22:33
  • I am using a custom one.
    – awavi
    Jan 6, 2017 at 3:03

1 Answer 1

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You should be able to assign the New Order Status in the config settings of your Payment method unless your Payment Method doesn't have a config for Order Status.

Admin Path:

Stores > Configuration > Sales > Payment Methods

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