1

Order confirmation emails on our Magento 2 store are not being recieved by customers who use hotmail email addresses. They are coming through to Google Apps accounts and gmail users. We've recently moved the site to a new VPS and this is when the issue seems to have started. Any ideas would be greatly appreciated.

Improve this question
4
  • Facing same issue with hotmail. U need to be careful with From Email-Address.
    – Jackson
    Jan 5, 2017 at 1:48
  • Have you resolved it?
    – lnelson92
    Jan 5, 2017 at 9:54
  • Did you get this resolved? We are having the same problem but I hadn't yet put it down to the fact we moved to a VPS, was this the reason? We have been told by our developer that we have no control over the receiving server which although makes sense seems an unacceptable explanation as there are many email providers this affects. Any advice would be much appreciated.
    – Regentiv Specialist Skin Care
    Oct 11, 2018 at 12:18
  • Did you resolve it?. Am also having the same issue.
    – Saravanan DS
    Mar 14, 2019 at 11:41

0

Reset to default

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.