I install Magento using softaculous. It installed successfully but after that am having this error. Here is the error log details :

[20-Dec-2016 14:03:15 UTC] PHP Fatal error: Call to undefined function iconv_substr() in /home/dellbazar/public_html/app/code/core/Mage/Core/Helper/String.php on line 103

[20-Dec-2016 14:03:58 UTC] PHP Fatal error: Call to undefined function iconv_strpos() in /home/dellbazar/public_html/lib/Zend/Locale/Format.php on line 486

These errors repeats many times.

closed as primarily opinion-based by Adarsh Khatri, Murtuza Zabuawala, Rakesh Jesadiya, Keyul Shah, mbalparda Dec 31 '16 at 20:47

Many good questions generate some degree of opinion based on expert experience, but answers to this question will tend to be almost entirely based on opinions, rather than facts, references, or specific expertise. If this question can be reworded to fit the rules in the help center, please edit the question.


This error happens because on your server the iconv PHP extension is turned off. You should find your php configuration file and enable the iconv (line like ;extension=iconv.so should be uncommented, just remove the ;).

You can check whether iconv extensions is included using a command:

php -i | grep "iconv support"

Result should look like this:

iconv support => enabled

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