System: Magento 2.1

Everything was running fine 5 minuts ago. I had 3 Products in my Catalog (all using the same Attribute Set). Then I simply deleted 2 Attributes from my (currently in use) Attribute Set via Admin Panel. Then via Magento CLI I did cache:clean , cache:flush, indexer:reindex -> then Deleted Browser Cache.

In Browser I reloaded my webshop (everithyng looks fine). When I click on a Product -> Product Page https://myshop.de/product1-300x200.html loads and gives HTTP ERROR 500.

Everything else on my Webshop works fine, just all my Product Pages give me the same HTTP ERROR 500 error.

  • Did you check the error logs? – Khoa TruongDinh Dec 28 '16 at 12:55
  • updatedmy question with error log content – Blackpanther0001 Dec 28 '16 at 13:14
  • Is there the exception log? – Khoa TruongDinh Dec 28 '16 at 13:20
  • Yes, but exception.log was last updated on 22.December2016. My Problem has occured today, yesterday everything was perfekctly working. It occured when I deleted 2 Attributes from my active Attribute Set – Blackpanther0001 Dec 28 '16 at 13:28
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    You are the best My Friend ! after enabling error reporting I know the issue. It came from a customAttr1.phtml where I tried to access my custom attribute, which does not exist, because I deleted it. Just need to delete/edit some files – Blackpanther0001 Dec 28 '16 at 13:36

For the unexpected error (e.g 500), we should enable error reporting on the bootstrap:


ini_set('display_errors', -1) // Should enable error reporting with -1 value.

In your case, we need to check the places where you call your custom attributes which have been deleted.

Another way, we need to check the Apache error log.

  • Thanks mate.. I was checking logs for last one hour.. Now I got the issue.. – Mohit Kumar Arora Aug 17 '17 at 11:16
  • thanks man that helps alot – Asad Ullah Feb 3 '20 at 12:43

Mostly "HTTP ERROR 500" occur due to code error or wrong file/directory permission. First you need to check/set proper permission and then enable error reporting to find actual error, after that you need to fix code/bug.

To enable error reporting

add following code at top after php tag <?php in index.php or app/bootstrap.php file

ini_set("display_errors", 1);

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