I have successfully uploaded/configured Youtube video for a particular product but the video is not showing on the front-end, even though I marked the video as the 'base,' 'small' and 'thumbnail'.

I removed the cache, deployed the static content but the video is still not visible in front end.

I am getting below error in my console:

TypeError: window[this.configSource] is undefined 

Any help would be appreciated.

  • Is there any Browser console error? – Khoa TruongDinh Dec 26 '16 at 14:05
  • I am getting the console error TypeError: window[this.configSource] is undefined – Krishna ijjada Dec 26 '16 at 14:06
  • 1
    Can you update your question with the browser error? – Khoa TruongDinh Dec 26 '16 at 14:09
  • Updated the question – Krishna ijjada Dec 26 '16 at 14:10
  • What are your video settings located under Catalog > Catalog > Product Video – rob3000 Feb 22 '18 at 8:58

I had a similar problem. In my case was related to the way the video was on youtube. After trying a general one and confirming that the magento was running fine, I uploaded the video again and worked fine.

| improve this answer | |

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.