i don't know why but for some time, When in cancel an order, I get this error : enter image description here

when i want block the order, i get the same message.

However when I cancel from massAction, it's work. Anyone have an idea?

Hoping you can help me.

  • Is there any error log? – Khoa TruongDinh Dec 21 '16 at 10:23
  • I found nothing in the logs.it's very strange!! – strauss Dec 21 '16 at 10:23
  • Should use Inspect Browser and check the response from the network? – Khoa TruongDinh Dec 21 '16 at 10:25
  • i found nothing in inspect browser too – strauss Dec 21 '16 at 10:32

You're being direct to a HTTPS page, but your SSL setup is invalid. Either disable all options and URLs relating to HTTPS in your Magento configuration, or setup a valid certificate.

  • My certificate is valid since on all the other pages it works, why only on this one? – strauss Dec 21 '16 at 10:32
  • Have you tried another browser? From what I could find on Google, it suggests it might be a session issue. – Eamonn Dec 21 '16 at 10:38
  • yes, i tried with Firefox and chrome.Why it would be a session issue? – strauss Dec 21 '16 at 10:39
  • with Chrome, i get this error: ERR_EMPTY_RESPONSE – strauss Dec 21 '16 at 10:46
  • stackoverflow.com/questions/26540187/… seems to be a similar issue. – Eamonn Dec 21 '16 at 10:50

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.