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i don't know why but for some time, When in cancel an order, I get this error : enter image description here

when i want block the order, i get the same message.

However when I cancel from massAction, it's work. Anyone have an idea?

Hoping you can help me.

  • Is there any error log? – Khoa TruongDinh Dec 21 '16 at 10:23
  • I found nothing in the logs.it's very strange!! – strauss Dec 21 '16 at 10:23
  • Should use Inspect Browser and check the response from the network? – Khoa TruongDinh Dec 21 '16 at 10:25
  • i found nothing in inspect browser too – strauss Dec 21 '16 at 10:32
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You're being direct to a HTTPS page, but your SSL setup is invalid. Either disable all options and URLs relating to HTTPS in your Magento configuration, or setup a valid certificate.

  • My certificate is valid since on all the other pages it works, why only on this one? – strauss Dec 21 '16 at 10:32
  • Have you tried another browser? From what I could find on Google, it suggests it might be a session issue. – Eamonn Dec 21 '16 at 10:38
  • yes, i tried with Firefox and chrome.Why it would be a session issue? – strauss Dec 21 '16 at 10:39
  • with Chrome, i get this error: ERR_EMPTY_RESPONSE – strauss Dec 21 '16 at 10:46
  • stackoverflow.com/questions/26540187/… seems to be a similar issue. – Eamonn Dec 21 '16 at 10:50

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