When commenting on an order, you can also change the order status at the same time.

For some orders, the drop-down does not have the current order status selected by default, so it's easy(due to human error) to accidentally change the order status when you intend to only create a comment.

For example an order in payment_review(state)/payment_review(status) has processing(state)/awaiting_dispatch(status) selected by default, like so:

enter image description here

My thoughts are to either:
A) Change the drop-down so it always has the current status selected by default.
B) Remove the ability to change the status here altogether. We do all our status changing from the order grid so this is acceptable in our case.

I can't find anything on this issue, so I'm hoping for some advice from someone who knows more about this functionality and the best way to go about it.

I've re-trained the staff to be more aware of this field but the issue continues. I'm currently using magento ce

  • by default status dropdown value is current order status – Gopal Patel Dec 12 '16 at 6:03
  • @GopalPatel I've included an example above. For at least one of my order status' it's not using the default. Do you think this is an issue isolated to my setup? – iamlolz Dec 12 '16 at 6:20

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