I have everything set up correctly with the below cronjobs running fine but I'm not receiving order confirmation emails?

*/15 * * * * /usr/local/bin/php -c /opt/alt/php7/etc/php.ini  /home/username/public_html/magento_root/bin/magento cron:run >> /home/username/public_html/magento_root/var/log/magento.cron.log&

*/15 * * * * /usr/local/bin/php -c /opt/alt/php7/etc/php.ini  /home/username/public_html/magento_root/update/cron.php >> /home/username/public_html/magento_root/var/log/update.cron.log&

*/15 * * * * /usr/local/bin/php -c /opt/alt/php7/etc/php.ini /home/username/public_html/magento_root/bin/magento setup:cron:run >> /home/username/public_html/magento_root/var/log/setup.cron.log&

All of the logs show these are running correctly.

Anyone know what it could be?

  • is other emails working - like register, contact us , forget pw ? did you checked email is set in backend configuration, check in spam too.... Commented Dec 10, 2016 at 6:27
  • I forgot to set the emails in admin, thanks Commented Dec 13, 2016 at 13:13

1 Answer 1


Make sure you set the email id in admin

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