I had the same problem as User login not work after SUPEE-8788 Patch

The suggested answers did not work for me, so I reversed the SUPEE-8788 Patch OK.

But still I cannot login to customer accounts. Why would that be?

I am using /template/persistent/customer/form/login.phtml as my login file.

I am also having an issue of not being able to login to admin after logging out. Again I have seen this linked to 8788 (php under 5.6 - I have 5.4). But still have issue after revert.

what is going on?

EDIT - this is not a duplicate of a question that I specifically referenced in my question that the result did not work. It is quite lazy to say this is a duplicate as if you read the quection you can see that answer has been considered and does not work. And I said I reverted the patch and still had a problem.

  • 1
    Possible duplicate of User login not work after SUPEE-8788 Patch Commented Mar 16, 2017 at 11:56
  • I clearly linked that question in my question, saying it did not work and still have the issue after removing 8788. Clearly you did not read the question. It was a PHP 5.4 issue
    – Jon
    Commented Mar 16, 2017 at 15:36
  • 1
    @TejabhagavanKollepara please read the questions before marking them as duplicate Commented Mar 17, 2017 at 10:27

1 Answer 1


Try to add that in your customer login form

<input type="hidden" name="form_key" value="<?php echo Mage::getSingleton('core/session')->getFormKey() ?>" />
  • I said in the question that was not a solution
    – Jon
    Commented Mar 16, 2017 at 15:39
  • Actually i faced issue on other question but it worked, thanks
    – user51829
    Commented Jul 18, 2017 at 9:17

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.