I am getting only newsletter email in spam with the sender address like this Username@ip-111-11-11-111.eu-central-1.compute.internal

What should be the reason ? Please suggest!!


Step 1: You need to setup the email addresses on admin panel to get the sender address like username@domain.com

  1. Stores -> Configuration -> Store Email Addresses(Under general tab.)
  2. Stores -> Configuration -> Contacts(Under general tab.)

Step 2 : To calculate spam score, you need to send the test mail to an email (Ex: web-4o1yy@mail-tester.com), listed in the http://www.mail-tester.com/

Step 3: Open the mail-tester, enter an email(Ex: web-4o1yy@mail-tester.com) and check your score. Follow the suggestions to reduce the spam rate.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.