I was unable to install extension. When I went to magento admin system-> magento Connect-> Magento Connect Manager, the page showed "Error 403 - Forbidden You don't have permission to access the requested resource. Please contact the web site owner for further assistance." Therefore I can not install through magento admin.

Then I tried another way. I downloaded the extension and try to install through fileZilla. In the downloaded folder of extension, there are a fold called app and a file called package. However, when I tried to upload the app folder and package file through fileZilla to public_html, filezilla asked me to rewrite the folder app or not.

I failed to try both two ways. Is there anyone can help me out? The extension I am trying to install is facebook pixel and my magento version is 1.9. Please help me out.


3 Answers 3


Most extensions are packaged up and only include the folders that contain the extension files. For example, if the extension was:


It includes the files for the following location:

  • app/code/community/Dreystone/Seo/*
  • app/design/adminhtml/default/default/layout/dreystone/seo.xml
  • app/design/adminhtml/default/default/template/dreystone/seo/*
  • app/etc/modules/Dreystone_Seo.xml

When you tried to copy the extension via FTP, you ran a serious risk of completely overriding your app folder. What you really need to do is a merge of all of the files.




For your problem I can say You have to give write permission downloader folder located in your magento root directory.

Magento stores your extension Within that directory and then install from there so you have to give write permission to downloader directory


If you have to download the file and do it manually, instead of doing it folder by folder you can use this free script I made to add it in automatically


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