I always had 2 checkout steps..

The first one where you had to fill in Shipping Information and choose a shipping option and the second one where you choose payment option.

Now the first step randomly disappeard and I cannot choose a shipping option anymore nor fill in shipping information.. It directly goes to the payment options..

Does someone know what I could do to get it back how it was? I didnt really change anything but it suddenly disappeard..


The shipping step does not appear when there is nothing to ship.
If the products in your cart are all virtual products and/or downloadable products, there is nothing to ship so you will only need to fill in the billing details.

  • 1
    Ummm, just saw I had the "products" in configurable product as "virtual products".. It did that automatically when I created a configurable product.. Any idea how to fix? – N1njaWTF Nov 22 '16 at 21:55
  • 1
    edit the products and change their type. or add a weight or something. Not entirely sure how it works for Magento 2. – Marius Nov 22 '16 at 21:59
  • 1
    added weight, now it turned to a simple product. Thanks! :)) – N1njaWTF Nov 22 '16 at 22:02

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