I always had 2 checkout steps..

The first one where you had to fill in Shipping Information and choose a shipping option and the second one where you choose payment option.

Now the first step randomly disappeard and I cannot choose a shipping option anymore nor fill in shipping information.. It directly goes to the payment options..

Does someone know what I could do to get it back how it was? I didnt really change anything but it suddenly disappeard..

1 Answer 1


The shipping step does not appear when there is nothing to ship.
If the products in your cart are all virtual products and/or downloadable products, there is nothing to ship so you will only need to fill in the billing details.

  • 1
    Ummm, just saw I had the "products" in configurable product as "virtual products".. It did that automatically when I created a configurable product.. Any idea how to fix?
    – N1njaWTF
    Nov 22, 2016 at 21:55
  • 1
    edit the products and change their type. or add a weight or something. Not entirely sure how it works for Magento 2.
    – Marius
    Nov 22, 2016 at 21:59
  • 1
    added weight, now it turned to a simple product. Thanks! :))
    – N1njaWTF
    Nov 22, 2016 at 22:02

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