I'm having a problem with product images. The website built on magento version; in Back end, manage product-product-images, I do not see the uploaded images for the product.

also attach a picture to understand the problem.

enter image description here

How can I fix this issue?


  • Whats mean notification on yellow back? You can check You have set 777 on media folder – Konrad Siamro Nov 18 '16 at 14:21
  • Hi konrad, the yellow notification mean: Image type and information need to be specified for each store view. I checked permision media folder and subfolder, they are 755. – Joso Nov 18 '16 at 14:37
  • I see there are missing checkbox for remove and exclude. Please check Firebug errors in console. – Konrad Siamro Nov 18 '16 at 14:42
  • You are missing some jss probably? Try clear js/css. Have you it merged? – Konrad Siamro Nov 18 '16 at 14:43
  • I check and there areerrors: (index):1575 Uncaught ReferenceError: media_gallery_contentJsObject is not defined(…)onmouseover @ – Joso Nov 18 '16 at 14:53

I solved the issue. The problem, in my case, is CreareSeo extension. I update it to 1.5 versione and all work fine.


I have the same problem when I use Firefox. Using the lastest version of Google Chrome solved the problem for me.

  • I tryed with Chrome, edge, firefox and opera browser... all same, the imags not shows. – Joso Nov 18 '16 at 16:31

Try activer css and javascript in system->configuration->developer->settings

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