Every day I am having 3 or 4 new spam accounts being created on my store. I have put one of the new Google Recaptchas on the create an account page but it has made no difference. How do I stop this?

  • If they pass a captcha... maybe they're not spam? – philwinkle Nov 17 '16 at 4:00
  • The names are fake and are always meaningless with 3 words and 2 capital letters at the end of each word. Email address has been the same for over 100 different names. Typical bot behaviour. – bondimedical Nov 17 '16 at 4:09
  • Perhaps your Captcha isn't implemented correctly. Did you use a module? – philwinkle Nov 17 '16 at 4:14

Honey Spam adds a hidden field in the account creation page.


Credits to Fabian Blechschmidt and contributors.


There's a built-in CAPTCHA in Magento 1: Configuration - Customer configuraiton - CAPTCHA This should help stop the fake account creation. At least it worked for me. For other types of form spam you'll indeed need an extension.

This one works well: https://fishpig.co.uk/magento/extensions/block-robots-stop-spam/

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.