I try to place order in magento but customer can't get mail and also admin copy also not getting how i fix this.

  • In admin mail you configure or not
    – Magento 2
    Nov 13, 2016 at 14:56
  • Yes i set in backend Nov 13, 2016 at 14:56
  • cron is working for you store?
    – Kul
    Nov 13, 2016 at 14:56
  • Only this mail not working rest mail working Nov 13, 2016 at 15:00
  • In Magento 1.9 order email email use queue. so you need to run cron. see here magento.stackexchange.com/questions/45571/…
    – Kul
    Nov 13, 2016 at 15:02

1 Answer 1


Try this,

add your root folder and then run if you get mail

    ini_set( 'display_errors', 1 );
    error_reporting( E_ALL );
    $from = "sendmailid&gmail.com";
    $to = "[email protected]";
    $subject = "PHP Mail Test script";
    $message = "This is a test to check the PHP Mail functionality";
    $headers = "From:" . $from;
    mail($to,$subject,$message, $headers);
    echo "Test email sent";


find this $mailer->setQueue($emailQueue)->send(); and change into $mailer->send();

Note: Dont edit core file for testing only you try

  • How to check this Nov 13, 2016 at 15:00
  • in your root folder add this as mail.php then your browser www.domain.com/mail.php then check your mail you get mail or not
    – Magento 2
    Nov 13, 2016 at 15:01

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