I have a few products that have images uploaded but it only shows the placeholder image in the product page. You can see this at http://www.dananncrafts.com/valentines-offers/jewellery/necklace/handmade-silver-pendant-and-chain-reticulated-texture-925-sterling-silver.html

When you look at the admin for this product you can see that the images are set up correctly as seen in the image below:

Danann image placeholder

What is going on here? I am very confused as most other products display images as expected.

EDIT: I have tried flushing the caches and have not touched the media.phtml file.

1 Answer 1


If your php memory limit is low, this will not allow big image to be resized.

Try to increase it in .htaccess to higher value

php_value memory_limit 512M
  • Yeah it is the image size...Thanks for that. I can't change the memory limit so just resizing the images is the way forward. Thanks. Feb 3, 2014 at 21:13
  • Happy to help). Feb 3, 2014 at 21:14

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