I recently upgraded my server to PHP 5.6 from 5.4.

Now Magento freezes and times out when I try to upload product images. I never get to upload them. It just freezes after browsing and selecting the images.

Magento 1.9.2

Also it could be the new patch I applied recently?

  • please do a cross browser check Commented Nov 1, 2016 at 15:09
  • Hi, I have tried both Firefox and Google Chrome with same result
    – Dennis W
    Commented Nov 2, 2016 at 7:32
  • please check this folder skin/adminhtml/default/default/media/ and see the swf files are there Commented Nov 2, 2016 at 7:34
  • -r-------- 1 www-data www-data 266207 Mar 6 2016 editor.swf
    – Dennis W
    Commented Nov 2, 2016 at 7:35
  • @DennisW please dlt those swf files if you applied security patch 8788 and then try again uploading Commented Nov 2, 2016 at 7:37

1 Answer 1


Can you please max_execution_time in your configuration setting its needs to Max. Also please check respective files and folder permissions are set to correct one, then refresh cache.

  • My max_execution_time is set to 720 (I tried 1800). I have followed the "recommended permissions from the documentation" and cleared the cache. Both on Magento and cloudflare that I am using. But still no luck. It just freezes and crashed the browser tab after some time
    – Dennis W
    Commented Nov 1, 2016 at 15:01
  • It was actually the max post size. I accept the answer as it lead me to the other settings. Thanks!
    – Dennis W
    Commented Nov 30, 2016 at 10:42

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