Magento 1.9

SMTP pro showing message "Email sent successfully !", but actually it is not sending email to given addresses.

  • i hope there is no smtp pro in magento. Is it a module? Commented Nov 1, 2016 at 5:34
  • 1
    i think there is a test facility at the bottom of the mod configuration. try testing there and see the message. Commented Nov 1, 2016 at 5:37
  • 1
    let me know the update Commented Nov 1, 2016 at 5:47
  • 1
    you are using Gmail Account ? Commented Nov 2, 2016 at 5:03
  • 1
    Please accept any of the answer, if it helped out to resolve your issue. Commented Nov 2, 2016 at 16:29

1 Answer 1


Disclaimer : Third party extension questions are out of scope questions since codes are not available.

Most probably this will be SMTP Settings issue. SMTP Pro already provides a provision to test mails via System > Configuration > Aschroder Extensions > SMTP Pro > Logging and Debugging. (See screenshot)

enter image description here

Also please turn on Enable debug logging there. This will give you a log file aschroder_smtppro.log under var\log directory and it will give you hints to the actual problem.

Hope that helps

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