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After being redirected to Paypal page, and click the Pay button i received this error.

After i click the pay button in the paypal page.

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  • Please check your webserver error logs and add them to the question. It's probably a PHP error but without knowing the error message it's hard to give a useful answer Oct 24 '16 at 20:55
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Did you go through the payment approval process and about to return to the merchant site (www.houseofglamz.com)?

If so, What this meant was that the URL that you provided Paypal to return the payer to merchant site is having an internal server error 500. Perhaps checking on the PHP log, or Magento log files (system, debug, and exception log files in side /var/log/) may give you some more clues on what causing the return page to throw an error.

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  • yes i think when i'm about to return to the merchant site. i will share the logs as soon as i have it.
    – Margz
    Oct 24 '16 at 14:46
  • but the payment didn't get through
    – Margz
    Oct 24 '16 at 14:54
  • I believe in Magento, the page that handles the return handler is responsible to run another finalization checks and post back to PayPal complete the transaction (in case a customer change shopping cart during the payment process). Since the return handler page threw the 500 error, it didn't get a chance to confirm the transaction with Paypal. Hence, the payment didn't get through.
    – frostshoxx
    Oct 24 '16 at 14:56
  • when i refresh the error page
    – Margz
    Oct 24 '16 at 15:03
  • The requested quantity for "Sleeveless White Kids Dress" is not available. Unable to initialize Express Checkout.
    – Margz
    Oct 24 '16 at 15:03

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