I am having magento 1.9.2 portal with english & arabic language stores. When i had register or order a product i get transactional emails in english itsef.

Then i had do like this "system - transactional emails" there i had created new template for arabic and saved for register confirmation mail in store based.

But, when i had register with english store also receiving the arabic store email.

I want to fix this one

2 Answers 2


You need to go to System -> Configuration -> Sales email and then switch your Current Configuration Scope to English store.

After that uncheck use Website checkbox after New Order Confirmation Template in Order section, set your English template an save.

Repeat that step for the New Order Confirmation Template for Guest.

  • Yes done, but not working Oct 24, 2016 at 9:53

You have to assign these special mail templates under

System -> Configuration -> Customer

System -> Configuration -> Sales Emails.

Email templates should be set as per store view.

Check email template in store configuration.

You can select you store, left top of page : Current Configuration Scope:

  • Yes, i had set that one. But no use not working Oct 24, 2016 at 9:52
  • Different email template for different store ? Oct 24, 2016 at 9:54
  • Yes, i am having different email address in different stores, but receiving the same arabic mail for english also Oct 24, 2016 at 9:58
  • Email template should be created for different store, change template content as per you want to. correct template assign in store configuration in admin. Oct 24, 2016 at 10:04
  • this is the way i had configured the stores awesomescreenshot.com/0db65z6p02 Oct 24, 2016 at 10:09

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