I am unable to login in magento admin panel. Magento ver. Reason is in every minute its calling this:

Error : {ajaxExpired: 1,…} ajaxExpired : 1 ajaxRedirect : "https://www.gleitsichtbrille.de/index.php/ag_supervista/index/login/key/dc32322811d123b75356a152194991d0/"

I have followed below steps to solve this error:

  1. Clear browser cache, history,etc
  2. Delete cache folder from var.
  3. checked with below code to comment it in app\code\core\Mage\Core\Model\Session\Abstract\Varien.php and remove cache:

    // session cookie params
    /*$cookieParams = array(
        'lifetime' => $cookie->getLifetime(),
        'path'     => $cookie->getPath(),
        'domain'   => $cookie->getConfigDomain(),
        'secure'   => $cookie->isSecure(),
        'httponly' => $cookie->getHttponly()
  4. Set Permission 777 to cache and session folder.

  5. Set web configuration "Use HTTP Only" to "No".

  • Site is in aws. If we remove load balancer then it is working fine.
    – Dev
    Oct 21, 2016 at 5:33
  • Is your customer accounts working as expected? customers are able to login and browse with in their account?
    – Nidheesh
    Oct 21, 2016 at 6:16
  • There is no myaccount option in the site.This site CMS only. Frontend site is working fine. There is an issue wit admin panel only.
    – Dev
    Oct 21, 2016 at 7:00
  • Everything else working? add to cart checkout etc?
    – Nidheesh
    Oct 21, 2016 at 7:01
  • This site CMS only. Frontend site is working fine. There is an issue with admin panel only. Once login its now redirecting to black page. If I enter manually in the url, page is loading. It is not working when click event is fire.
    – Dev
    Oct 21, 2016 at 7:03

1 Answer 1


My issue is solved now!!!

I have deleted Application Load Balancer from AWS EC2 and followed below steps to create Classic Load Balancer with cookies 3600 as same was in my magento site.

  • Open the Amazon EC2 console at https://console.aws.amazon.com/ec2/.

  • On the navigation pane, under LOAD BALANCING, choose Target Groups.

  • Select the target group.

  • On the Description tab, choose Edit attributes.

  • On the Edit attributes page, do the following:

  • Select Enable load balancer generated cookie stickiness.

  • For Stickiness duration, specify a value between 1 second and 7 days.

  • Choose Save.

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