All of a sudden the customers on my Magento webshop can't login (http://www.healthxl.eu), get confirmation mail or reset password... Also, I noticed that when I tried logging in with a wrong password it just gave me the error (see below).
I tried rolling back a backup I made last week but even this doesn't work. The error messages:

An unspecified error occurred. Please contact us for assistance. We're unable to send the password reset email.

Sorry for the not so clear question I asked there. However, after updating my Magento install from 2.1 to 2.1.2 the problem seems to be fixed.

1 Answer 1


Could be because of server space issues. This has happened with me once. Check the server's free space percent

  • This issue was resolved after updating. Also, my server had more than enough free space at the time of this issue. Anyway, thanks for your answer :) Dec 9, 2016 at 9:18
  • oh . thats great.
    – Irfan Khan
    Dec 9, 2016 at 9:32

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.