If a customer pays by creditcard (Authorize.net) a comment in the order detail page says

Customer Notified

If a customer pays via PayPal the comment on order detail page says

Customer Not Notified

First I thought there is an issue with the order confirmation email (that it does not get send for PayPal orders) but the 'email_sent' attribute in the sales_flat_order table will be set for both (value = 1), no matter if CC or PayPal was used. So the email did get send.

I can confirm that this happens in Mage_Sales_Model_Order::sendNewOrderEmail(). But where does the comment will be added? I would like to have Magento add the same comment for PayPal. Thanks for any help.

  • I am looking at the same problem on our 1.9 Magento shop today, did you ever find any solutions? – K.I Mar 1 '17 at 9:24

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