Background Mage Fully-patched except USPS patches (see note below). No manual edits have been made to install files failing patch.

Problem Summary 2 Installs: Fails with message ERROR: Patch can't be applied/reverted successfully.

Problem Detail 2 specific failures in the report:

  1. Both installs: "patching file app/code/core/Mage/Adminhtml/controllers/DashboardController.php Hunk #1 FAILED at 91."

  2. One install: "patching file app/design/frontend/base/default/template/persistent/customer/form/login.phtml Hunk #1 FAILED at 38."

Research Done

  1. Searched through all 1.x patches for those two files. Error 1 (DashboardController.php) is changed in one other patch: SUPEE-1533, which is applied to both installs. Error 2 file (customer/form/login.phtml) isn't found in any patches)
    1. Specifically looked at the un-applied USPS patches; neither of the files that won't patch are touched by those patches

2 Answers 2

If you've previously applied SUPEE-1533 then the patch will fail on

I solved this by...

1.Manually revert the changes introduced to that file by SUPEE-1533
2.Apply SUPEE-8788
3.Manually reintroduce the changes introduced to that file by SUPEE-1533

Removing the change from the SUPEE-8788 is dangerous because the patch file contains binary data and saving it in an editor can cause issues (another gotcha).


My DashboardController looks a little different than the patch is trying to fix. If I correct the controller the patch works.

Lines in my controller:

$params = json_decode(base64_decode(urldecode($gaData)), true);
    if ($params) {

Line the patch is looking for:

if ($params = unserialize(base64_decode(urldecode($gaData)))) {

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