I try to set the right cron for version . I've already put in Cpanel */5 * * * * website/cron.php but I don't receive the order emails.

Can someone tell me, which lines to be modified in cron.php file?

Where to place the "crontab -e" or other additional codes ?

How can I verify which are the correct settings of cron according with my hosting server?

I have a shared SSH hosting, on Linux.

  • Your're trying to receive edit the cron for order emails on Magento? Is this correct? Or you are trying to get the cron to run every 5 minutes for overall cron.
    – camdixon
    Oct 11, 2016 at 20:30
  • Yes, i want to receive the order emails and also to make the cron to work properly. thanks
    – Silver
    Oct 12, 2016 at 9:47

2 Answers 2


If you are able to open crontab in your shared server then write that command crontab -e to open editor. [it edit it via vim] .

To set your cron every 5 minutes you can use that command

*/5 * * * * /bin/bash /path/to/magento/cron.sh

After that press Esc and type :wq to save and quit your editor

This is good website to check cron times

  • the :wq option assumes user chose vim to edit. Other options are available, but still great answer. Also, the crontab -e command is used on the terminal once you ssh into the server.
    – camdixon
    Oct 11, 2016 at 23:08
  • yes thanks for your opinion. you are right . Thanks Oct 11, 2016 at 23:14
  • Thank you, but i don't know what to do with crontab-e.
    – Silver
    Oct 12, 2016 at 9:38
  • I can not open the crontab, so please tell me if i can do some changes in the files cron.php and cron.sh from my public_html. thanks
    – Silver
    Oct 12, 2016 at 9:42
  • Do you have sudo privileges? I am unsure if this is required to use sudo in front.
    – camdixon
    Oct 12, 2016 at 17:16

cron.sh file indirectly calls cron.php file so for proper configuration you need to include cron.sh file in your server crontab -e

following command in your crontab

*/5 * * * *  /bin/sh /absolute/path/to/Yourmagento/cron.sh
  • Hi, I solved the problem, after i found on youtube this idea, please comment if is alright, thanks: youtube.com/watch?v=NycpWVESqhA
    – Silver
    Oct 18, 2016 at 19:45
  • If CRON job is not working properly, please follow below steps to send instant emails. Copy Template.php file from app -> code -> core -> Mage -> Core -> Model -> Email Create folder structure like app -> code -> local -> Mage -> Core -> Model -> Email Paste Template.php file in Email folder Open Template.php file and go to line number 407 or search for the following code if ($this->hasQueue() && $this->getQueue() instanceof Mage_Core_Model_Email_Queue) { Replace above code with following if (!($this->hasQueue()) && $this->getQueue() instanceof Mage_Core_Model_Email_Queue) {
    – Silver
    Oct 18, 2016 at 19:45
  • If cron is not working properly, fix the cron. Do not edit core files. Oct 6, 2017 at 12:13

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