Magento 2 product images not showing, 2 different directories

Question

Magento2 is looking directly in the root folder for media and static files. It is not looking in pub/media folder. Product images are not showing in the front. I installed Magento 2 in a subdirectory and with the installation.

I imported the products with Storemanager Emagicone, images were in import file (in root/media and pub/media because i did not know which to use),

Product images are in the front referring to a wrong path:

/media/catalog/product/cache/1/small_image/400x533/beff4985b56e3afdbeabfc89641a4582/y/o/yorkshire

When I look in FTP, the images are in pub/media/catalog/product. The above-mentioned directory is totally empty.

Moving the files from root/pub/media to root/media solved partially the problem. All basic images show up, but product images are not showing at all.

I already tried:php bin/magento setup:di:compile and php bin/magento setup:static-content:deployand php bin/magento cache:clean and php bin/magento indexer:reindex

The file permissions and user owner are OK, also i deleted all from ROOT > pub > static > EXCEPT .HTACCESS. I also deleted folder in: pub/static var/cache, var/view_preprocessed/css/frontend/ , ..source/frontend

I also looked in di.xml Magento\Framework\App\View\Asset\MaterializationStrategy\Copy

No symlinks!

Answer 1

For individual product, try saving the product in admin without any change.

For all products, try running the following command (this will take some time to complete):

php bin/magento catalog:images:resize

Answer 2

Please make sure to double check owner and group of pub/media directory.

You may run this command from magento root directory:

sudo chown www-data:www-data -R pub/media

Assuming www-data is used as Apache user.

Apache user should have permissions to a pub/media/catalog/product directory to create resized product image files.

Hope it helps.

Answer 3

1) Open di.xml from app\etc\di.xml

2) Search by Magento\Framework\App\View\Asset\MaterializationStrategy\Symlink and use word Copy instead of Symlink so the final string will be

Magento\Framework\App\View\Asset\MaterializationStrategy\Copy

3) Save this file and remove everything from pub/static except .htacess

4) Through CMD. Clear your cache 5) Flush your cache 6) Do Reindexing

This time, images should be loaded.

Answer 4

I have tried everything but no luck. This article finally helped me fix issue

https://support.magento.com/hc/en-us/articles/115002446014-Product-images-are-not-displayed-although-set-on-the-Product-Edit-page

All you need to do is login to your db via phpMyAdmin (or similar), go to catalog_product_entity_varchar, search for records with value LIKE "no", you will find that few images may have no_selection as their value. Just remove all of those records.

Images should then display correctly

Answer 5

You may want to try: php bin/magento catalog:images:resize

If You're using watermarks, ensure those are also in place in pub/media/catalog/watermark/default