I am in situation where I need to send different email while creating credit memo. There always remains two cases, online refund and offline refund. So, while creating credit-memo, if I am refunding online, then I want to send an email having mentioned that it is online refunded. On other case, If I am refunding offline, then I want to send an email having mentioned that it is offline refunded.
I do also need to take care for the time when I click on already created credit memo and then selects send email (which send email to customer for the already generated credit memo).
Is there a way to do so? If yes, please help me to get this done!