My magento site crashes daily. It comes back online after emptying the cache folder. The crash seems to be happening because the page.xml file changes the external files - js, css, images are all pointed to the default theme, whereas I use a custom theme. Could this be because of file permissions? Permissions for var and cache folder is 755.

Update: The problem is the cache file getting corrupted and the error I was getting was Front controller reached 100 router match iterations

  • Do you have any cdn server or cloudflare enable?? Sep 21, 2016 at 11:48
  • No not at the moment.
    – Anith
    Sep 21, 2016 at 12:20
  • is there something in your logs or reports? There should be an error message.
    – FROSIT
    Sep 25, 2016 at 8:39
  • Checked the error logs, from the recent crash timeline this is the error I got.PHP Fatal error: Call to a member function getBlockName() on a non-object in /home/storesolanki/public_html/app/code/core/Mage/Captcha/Block/Captcha.php on line 43. But I'm not using captcha on the site .
    – Anith
    Sep 26, 2016 at 6:48
  • @Anith update the question with that error Sep 29, 2016 at 5:04

1 Answer 1


I used this stackoverflow link and installed this patch available on github to resolve the issue

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