For some reason when an order is processed magento automatically sends 2 Invoice emails as well as the order confirmations email.

I have 2 questions.

  1. Should magento send an invoice email automatically ( I am using a payment gateway that authorises and captures payment so I believe the invoice is generated at the time of sale.)

  2. How do I find out what is sending the emails i.e. is it magento, my payment gateway, another extension???? Is there a way to trace this?

Current work around is I have the invoice email disabled and it stops the 2 invocie emails being sent.


  • In that case any observer playing the role , do you have any custom observer – Murtuza Zabuawala Sep 19 '16 at 3:52
  • Thats what I'm trying to find out. But how do I know if there is a custom observer? – Pragman Sep 20 '16 at 18:42

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