In my site have option cash on delivery and Bank deposit, if customer placed order by cod or Bank Deposit, How can i remember to customer if order not completed with in 2 days.

  • i think its better to send those information in order email only..... Commented Sep 12, 2016 at 7:58
  • sorry, i couldn't get you.
    – Gem
    Commented Sep 12, 2016 at 8:50
  • once customer place an order right, than it will go mail to customer, you can include information of 2 days delay in that email only..... Commented Sep 12, 2016 at 9:09
  • i agree your point, does possible admin get any remainder about still these order not completed because of payment pending.
    – Gem
    Commented Sep 12, 2016 at 9:18
  • for COD, once admin deliver product to customer, than only they will pay money, bank deposit is manual process. so once customer paid money through bank deposit than for sure admin will get to know, so he can deliver that product to customer. i dont think notification is required for admin also. Commented Sep 12, 2016 at 9:22

1 Answer 1


magento default not provide this facility. you build extention for this facility. build new extension and define crontab and check all order that are not complete within two days. send email to that customer.

  • Could you pls suggest any extensions related that
    – Gem
    Commented Sep 12, 2016 at 8:49
  • Payment Reminder Notifications Pro this extention available or you build your own extention to use this facility Commented Sep 12, 2016 at 10:42

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