I am experiencing a really weird issue: When I modify a product URL key in backend, redirect from old URL doesn't apply. Valid URL is still the old one, in spite of new one is shown in backend. If i type in my browser the new URL, i get 404 error.

2 Answers 2


Have you changed the URL in the correct Current Configuration Scope? This only applies if you run a multi-store.

More on Configuration Scope: http://docs.magento.com/m1/ce/user_guide/configuration/scope.html

  • Starting from what you said, i realised that failing products had unchecked "Use default value" in one of my store views. Checking it, works fine.
    – Antonio
    Sep 7, 2016 at 14:40
  • Nice one. I'm glad I could assist :)
    – Craig
    Sep 7, 2016 at 14:41

Seems like the URL index is not updated yet. Go to System > Index Management, select the catalog URL rewrite index and then select "refresh" from the actions menu.

  • I tried reindexing (using backend and magerun), but issue persists.
    – Antonio
    Sep 7, 2016 at 12:33

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