I used the same software installer (Softaculous) that I actually used to install Magento in the first place. Now - Softaculous upgraded my Magento to Magento The upgrade was done successfully but now - when I try to access the home page - it tries for a very very long time and then I get the following Error on the home page:

Error in file: "/home/account/public_html/app/code/core/Mage/Log/sql/log_setup/mysql4-upgrade-" - SQLSTATE[HY000]: General error: 2006 MySQL server has gone away

#0 /home/account/public_html/app/code/core/Mage/Core/Model/Resource/Setup.php(644): Mage::exception('Mage_Core', 'Error in file: ...')
#1 /home/account/public_html/app/code/core/Mage/Core/Model/Resource/Setup.php(437): Mage_Core_Model_Resource_Setup->_modifyResourceDb('upgrade', '', '')
#2 /home/account/public_html/app/code/core/Mage/Core/Model/Resource/Setup.php(320): Mage_Core_Model_Resource_Setup->_upgradeResourceDb('', '')
#3 /home/account/public_html/app/code/core/Mage/Core/Model/Resource/Setup.php(235): Mage_Core_Model_Resource_Setup->applyUpdates()
#4 /home/account/public_html/app/code/core/Mage/Core/Model/App.php(428): Mage_Core_Model_Resource_Setup::applyAllUpdates()
#5 /home/account/public_html/app/code/core/Mage/Core/Model/App.php(354): Mage_Core_Model_App->_initModules()
#6 /home/account/public_html/app/Mage.php(684): Mage_Core_Model_App->run(Array)
#7 /home/account/public_html/index.php(83): Mage::run('', 'store')
#8 {main}


Magento to
             Apache Version 2.4.23
             MySQL Version  5.6.31
             PHP Version    5.5 (I also tried switching to 5.6.25)


I also get notifications via Email saying that:

This message is to alert you that the username ACCOUNT has exceeded their MySQL connection limit. Please view the details below.

Server: new.SERVER.net User: ACCOUNT MySQL Connection Limit: Current MySQL Connections: 150

I have increased the limit many times before but I get these notifications every once in a while. I get them a lot since the upgrade I just did...

1 Answer 1


open your database go to core_resource tabel and in this entry admin_setup change version and data version to for both value hope this will help you

  • Thank you Murtuza....I went in there and it already has that setting ( for both the 'version' and 'data version' under 'mg_core_resource' - 'admin_setup'
    – Allysin
    Commented Sep 4, 2016 at 15:55
  • Do it for adminnotification_setup Commented Sep 4, 2016 at 16:18
  • I did - still the same - it tries and tries to pull the page forever and I expect it will spit out the Error afterwards....
    – Allysin
    Commented Sep 4, 2016 at 16:27

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