I want to use Magento Connect to install a plugin. I am receiving a 404 page when I try to open it.

  • when did you receive the 404 error? when you are going to open installed plugin or when you are opening magento connect manager from system-->magento connect? Commented Aug 30, 2016 at 6:52

3 Answers 3


Maybe your admin/developers did their job and either removed or protected the connect manager.


1.) a potential security risk .

2.)And untested extensions might break your site.

That's why you should not use the connect manager directly on a production site.

Instead download the extension to a development site, test it, then move the code to production. To download it without the connect manager, you can use this tool: http://freegento.com/ddl-magento-extension.php


Try below steps:

  • Change permission of Directory /downloader/ set to 755
  • Change permission of file /downloader/index.php set to 644.
  • Refresh the cache and delete the previous session.

I hope this will solve your problem. If problem still persists, please let me know.

  • I tried to the above steps. it's not solve.
    – SekDinesh
    Commented Aug 30, 2016 at 6:09
  • Have you tried to access magento connect manager by hitting URL http://yourstoreurl/downloader/? Commented Aug 30, 2016 at 6:11
  • Are you getting same error while accessing by direct URL also? Commented Aug 30, 2016 at 6:12
  • yes. same error occur
    – SekDinesh
    Commented Aug 30, 2016 at 6:13
  • 1
    Then it would be better to either go with solution of @babyinmagento, or may be reset file permissions of whole magento. Commented Aug 30, 2016 at 6:31

It's not safe to use Magento connect for installing extension , click this link for more information.

in the worst case, if you want immediate solution , Alternatively you can install the extension through FTP (like FileZilla). You can paste the extension key in this unofficial link and you can download the extension files. Let me know if you find any problems in this.

Note : As this is unofficial 3rd party site, there is no guarantee about security. but i tested many extensions, i did't faced any security problems....


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