My magento admin dashboard says that the order confirmation mail has been successfully send, but I am not getting any mail in my inbox, and the exception.log file says this
exception 'Zend_Mail_Protocol_Exception' with message 'Connection refused'
in /lib/Zend/Mail/Protocol/Abstract.php:277
Stack trace:
#0 /lib/Zend/Mail/Protocol/Smtp.php(167) Zend_Mail_Protocol_Abstract->_connect('tcp://smtp.secu...')
#1 /lib/Zend/Mail/Transport/Smtp.php(199): Zend_Mail_Protocol_Smtp->connect()
#2 /lib/Zend/Mail/Transport/Abstract.php(348): Zend_Mail_Transport_Smtp->_sendMail()
#3 /lib/Zend/Mail.php(1194): Zend_Mail_Transport_Abstract->send(Object(Zend_Mail))
#4 /app/code/local/Mage/Core/Model/Email/Template.php(460): Zend_Mail->send()
#5 /app/code/local/Mage/Core/Model/Email/Template.php(517): Mage_Core_Model_Email_Template->send(Array, Array, Array)
#6 /app/code/core/Mage/Core/Model/Email/Template/Mailer.php(84): Mage_Core_Model_Email_Template->sendTransactional('1', 'support', Array, Array, Array, '1')
#7 /app/code/core/Mage/Sales/Model/Order.php(1354): Mage_Core_Model_Email_Template_Mailer->send()
#8 /app/code/core/Mage/Sales/Model/Order.php(1369): Mage_Sales_Model_Order->queueNewOrderEmail(true)
#9 /app/code/core/Mage/Adminhtml/controllers/Sales/OrderController.php(139): Mage_Sales_Model_Order->sendNewOrderEmail()
#10 /app/code/core/Mage/Core/Controller/Varien/Action.php(418): Mage_Adminhtml_Sales_OrderController->emailAction()
#11 /app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(254): Mage_Core_Controller_Varien_Action->dispatch('email')
#12 /app/code/core/Mage/Core/Controller/Varien/Front.php(172): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http))
#13 /app/code/core/Mage/Core/Model/App.php(365): Mage_Core_Controller_Varien_Front->dispatch()
#14 /app/Mage.php(684): Mage_Core_Model_App->run(Array)
#15 /index.php(83): Mage::run('', 'store')
#16 {main}
I have set up my host as smtp.secureserver.net and the port is 25. I have copied the template.php file in the app>code>core>mage>core>model>email to my local directory and edited the getmail(). I would also like to mention that in the template.php file below the send() in this line:
if (!($this->hasQueue()) && $this->getQueue() instanceof Mage_Core_Model_Email_Queue) {
The above line generates an exception in the exception.log file but the original code which was this
if (($this->hasQueue() && $this->getQueue() instanceof Mage_Core_Model_Email_Queue) {
doesn't generates any error in the log file. Please help, thanks in advance
