after installing a slider extension I can't get it to display properly in the frontend. There are just the pictures and text without any formatting or functionality. It is correctly configured, but loading the css/js files fails (Error 403 in browser console). I checked the directory. The files are there and permissions are 755/644. I also noticed that in my htaccess file everything in the root folder is redirected to error 403. Does this have anything to do with it?

System: Magento 2.1, Plesk 12, Ubuntu 14.04 Website: http://speedswim.de/

EDIT: Following Error in error_log: Symbolic link not allowed or link target not accessible

2 Answers 2


After install any extension, fire below commands and then flush cache.

php bin/magento setup:upgrade

php bin/magento setup:static-content:deploy

And also check your folder have proper permission or not ? You can refer this link for folder permission.

  • I did all of that in exactly this order... Still Access forbidden to css and js. Btw, server is speedswim.de
    – Pit Wegner
    Commented Aug 8, 2016 at 7:40
  • Checked permissions vis ssh, but everything as it should be.
    – Pit Wegner
    Commented Aug 8, 2016 at 7:57
  • it seems you are using other locale, so fire command as php bin/magento setup:static-content:deploy de_DE Commented Aug 8, 2016 at 8:22
  • did that, still not working
    – Pit Wegner
    Commented Aug 8, 2016 at 10:54
  • This has resolved the issue in my case.
    – Eduardo B.
    Commented Apr 11, 2018 at 7:58

This helped: http://devdocs.magento.com/guides/v2.1/config-guide/cli/config-cli-subcommands-static-view.html Cleared all files in the var/view_preprocessed/ and pub/static/ dirs.

There was something wrong with the extension. I installed a different one and everything is fine now...

  • but after first page refresh everything went back to the old problem...
    – Pit Wegner
    Commented Aug 8, 2016 at 8:14
  • Error even shows up in error_log when slider is displayed correctly
    – Pit Wegner
    Commented Aug 8, 2016 at 11:51

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