I'm facing some problems with the frontend generation when I enable Redis cache. Basically, the path to some static contents is wrong, just like the example below for the logo image.

<img src="//skin/frontend">

My setup is:

  • Magento 1.9.1
  • Redis

It was running well for about 5 days, but broke today. When I disable Redis cache, the site runs well, without any problem.

Does anyone ever faced something like that?


1 Answer 1


Its due to the radis cache is not flushed correctly. You need to flush your redis cache along with magento cache.

$ redis-cli
$redis> flushall
$redis> exit

Also after this clear magento cache.

After that you need to check code in local.xml for redis cache as below:


Also verify your server port on which you try to connect redis cache.

  • Thanks a lot. My config is exactly the same as yours, except for connect_retries = 1. Do you have any clues on how to avoid this? Should I perform Redis cleanup regularly? Aug 3, 2016 at 12:43
  • You need to flush cache periodically or you need to talk with your host about this problem. He can talk host about it. Aug 3, 2016 at 12:51
  • I manage the whole server, but I can't find a solution to this. I already dig the logs, but with no success. Aug 3, 2016 at 12:57
  • I just recently solved same issue issue with cleaning radis cache and magento cache. Have you check on which port radis is working? Aug 3, 2016 at 13:02
  • Yes. The port is correct. Aug 3, 2016 at 13:03

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