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I have recently configured new order notification email for two different email ids but i received order notification on only first email but not receiving on second email or more and i am using default magento sender email [email protected] and magento version is 1.9.0.1. I have also tried using comma like [email protected],[email protected] but it is not working. So please let me know how i configured it.

Thanks

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2 Answers 2

Reset to default
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Configure order notification to multiple email address.

Admin -> System -> Configuration -> Select `Sales Emails` from left panel

Enter your provided emails [email protected],[email protected] with comma separated in Send order email copy to text box. Also select BCC option from Send Order Email Copy Method so that other receiver will not able to see copied email ids.

Note : Their is no space between comma(,) and emails.

Refer to attached screen shot also.

And you should receive your email notificates on provided id.

http://www.amanweb.in/stackexchange/sales-email-configration.jpg

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  • i have configured same as you suggested but still getting same problem and not receiving any notification on second email.
    – jack
    Aug 3, 2016 at 6:29
  • check logs var\log folder their you should get error related with mailing
    – Aman Alam
    Aug 3, 2016 at 6:36
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Go to Admin -> System -> Configuration -> Sales Email -> Order

Now add comma separated email value to Send Order Email Copy To field.

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  • Thanks a lot..... i changed Send Order Email Copy Method -> to Separate email and now i received all New order notification.
    – jack
    Aug 6, 2016 at 11:22
  • still i get error, help me pls
    – Gem
    Aug 27, 2016 at 8:41

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