Magento 2: Backup failed, Error received from server

Question

I try to install an extension and can't continue because my backup failed:

Backup failed
Error received from server:

Dasun · Accepted Answer · 2016-10-13 19:41:11Z

0

What I did was backing up manually and continue.

answered Oct 13, 2016 at 19:41

Dasun

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Need to download the entire root folder from file manger of cpanel & unzip it with 7-zip software your problem will be solved
– Salman Dalal
May 26, 2017 at 16:54

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7ochem · Accepted Answer · 2017-02-20 19:26:33Z

0

From the Magento root directory run:

php bin/magento support:utility:paths

This will generate var/support/Paths.php file and solve this error.

7ochem

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answered Oct 13, 2016 at 19:58

lalit mohan

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Prints InvalidArgumentException. I have to mention that in my case backup files are created and stored in var/backups successfully, despite the error message.
– user45793
Oct 13, 2016 at 20:59
How long does it run before it fails? You could be hitting some sort of php script execution timeout limit if you have not configured it beyond the defaults in /etc/php.ini and php-fpm...
– lalit mohan
Oct 13, 2016 at 21:24
limit is set to 18000 in php.in aswell as in .htaccess. double checked to increase the limit in the correct php.ini. Still fails after about one minute more or less.
– user45793
Oct 13, 2016 at 23:27

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2 Answers 2