can anybody tell why my {{var subscriber.CustomerFirstname}} does not work in my newsletter? If I try {{var subscriber.CustomerLastname}} does also not show any name in the newsletter. Am I doing something wrong here?

Thanks for any hint.

1 Answer 1


Try that code, but it should work only for customers, the name of the guests is unknown.

{{htmlescape var=$customer.name}}
  • Unfortunately it does not work either. Jul 26, 2016 at 8:31
  • 1
    This is what worked at the end {{var subscriber.customer_firstname}} Jul 26, 2016 at 9:43

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