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On the images section of the product upload, the button that usually says upload has changed to 'couldn't load plugin'.

Any idea why this is happening or how I can fix it?

  • Update flash player should resolve your issue. – Aman Alam Jul 14 '16 at 9:56
  • @AmanAlam Updating flash didn't work – Oli Tuck Jul 14 '16 at 10:04
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I found this issue when I had extended and created my own theme for the admin area.

These buttons use FLASH.

So if your browser does not support flash - then they will not appear.

Ensure that the

app/design/adminhtml/default/default/template/media 
folder exists and that there are 2 files within it.

editor.phtml
uploader.phtml

Ensure that the

skin/adminhtml/default/default/media 
folder exists and that there are 3 files within it.

flex.swf
uploader.swf
uploaderSingle.swf

If you have created your own theme (ie Theme: "mytheme" and Package "mypackage") then ensure the above applies for:

app/design/adminhtml/mytheme/mypackage/template/media
skin/adminhtml/mytheme/mypackage/media

I hope this helps.

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