After adding items to cart when customer going to checkout, at first step of billing info, when we click continue, customer is redirected back to shopping cart and not on next step. Please help to resolve this issue..
Please enable System and Exception Log so you will check exact issue.
- Log into your Magento Admin Backend.
- Go to System > Configuration.
- Click on Developer in the left side menu pane.
- Open the Log Settings section.
- Change the Enabled to Yes
- Click Save Config
exception.log files are located in the