i have a magento 2.0.4 website working on a server. As I want to upgrade it to 2.1.0, I did a backup and installed it on my local server W10 with xampp & composer, localhost (

I did clean the cache and removed everything, except .htaccess file from pub/static folder, run the command on Magento root :

php bin/magento setup:static-content:deploy

I opened up app/etc/di.xml find the path Magento\Framework\App\View\Asset\MaterializationStrategy\Symlink and replaced to Magento\Framework\App\View\Asset\MaterializationStrategy\Copy

the website frontend is good but not the admin backend, it shows just white box in admin and no fields to login in to admin as well. There's no error in the console dev.

I checked as well, my account is not locked.

I did try to install a new fresh magento2 version with xampp and it's working... But not my website version.

Do you have any idea how to make the admin work again?

  • Try to remove all content in var/cache, var/page_cache, var/generation, pub/static folders. After that run admin url in private browser and check it.
    – Aman Alam
    Jul 6, 2016 at 19:24
  • Did you figured out something?
    – Gediminas
    Jun 22, 2017 at 13:38

1 Answer 1


Try below mentioned steps it should resolve your problem.

Remove all content in from below mentioned folders:


After that run admin url from private browser. Hope this will resolve your issue.

  • Thanks for your feedback, I followed your steps but it still the same
    – Fabrice
    Jul 6, 2016 at 19:48
  • Ok after making this change try php bin/magento setup:static-content:deploy from command line.
    – Aman Alam
    Jul 6, 2016 at 20:46
  • It doesn't change, I still have login box without fields
    – Fabrice
    Jul 6, 2016 at 21:12
  • After upgrade have you run php bin/magento setup:upgrade
    – Aman Alam
    Jul 6, 2016 at 21:57
  • I didn't do the upgrade yet, I want to transfer it on my local server (xampp) to do the upgrade after but I'm stuck with the admin login without fields
    – Fabrice
    Jul 6, 2016 at 22:46

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