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I want to delete the uploaded images. what i tried is

I went to backend and than go to catalog > Manage products, i opened single product and went to Images section. i checked on checkbox below Remove as in below image and i saved the product. but still those images are not deleting.

enter image description here

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  • In this particular case the desire of the author is to delete an image. He/she goes to catalog/manage products, selects a product, then selects the image he/she wants to delete by checking "remove". Then he/she saves this action. But, the image is still there. I have the same problem. Why is the image still there after being checked "remove" and this action being saved?
    – franky_rice
    Jul 6, 2016 at 13:54

1 Answer 1

Reset to default
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I had a the described issue two weeks ago. The image was not removed from the products Images tab, because the setting from the default scope was overwritten on store view level.

So I would suggest checking the products image configuration on the lower configuration scopes (website, store view) to see if the Use Default checkbox was deactivated somewhere. After rectifying that, you should be able to delete the image as described in your question.

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