I using one page checkout plugin on magento 1.9.4.

On checkout page, when i change payment method I get below error,

Not connect. Verify Network. Ajax error.

Can You help me? How i can fix it?


closed as off-topic by Raphael at Digital Pianism, Keyul Shah, mbalparda, Fabian Schmengler, Rajeev K Tomy Jul 7 '16 at 4:53

This question appears to be off-topic. The users who voted to close gave this specific reason:

  • "Questions about third-party modules are generally off-topic because the scope of functionality and code are not available. For more information, see this meta post/answer." – Raphael at Digital Pianism, Keyul Shah, mbalparda, Fabian Schmengler
If this question can be reworded to fit the rules in the help center, please edit the question.

  • Sounds more like a problem with the payment provider, whichever you are using, or a compatibility issues between both. Unfortunately bugs with 3rd party extensions are considered off topic here, you should try to get help from their support. – Fabian Schmengler Jul 6 '16 at 15:37
  • One page checkout is the most used plugin for the checkout. I thick this topic can be interest for all – Alessandro Gnola Jul 7 '16 at 7:21

Firstly we need to understand if this error is caused by OnestepCheckout module OR Payment method that you've selected.

1) If you have Code access and can edit it. You need to find this text in your code - "Not connect. Verify Network. Ajax error." I think it will look like

catch (Exception $e) {
                $this->_getSession()->addError('Not connect. Verify Network. Ajax error.');

and you need to modify it to

catch (Exception $e) {
                $this->_getSession()->addError('Not connect. Verify Network. Ajax error.' . $e->getMessage());

Then you will have more detailed message explaining error.

2) If you have no code access.

Go to Admin - System - Configuration - Developer and enable Logging there. Clean all caches after that. Then go to checkout and repeat error. Then you need to check var/log folder of your magento instance and can find more detailed explanation of issue there. But maybe this custom module can prevent any logging of errors, related to this error message.

  • Not so easy. There is many file. In log there is not message. – Alessandro Gnola Jul 7 '16 at 7:16

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